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Privacy Policy

Privacy Policy

SKILLSKRILL INFO SOLUTIONS PRIVATE LIMITED (“Skrillpe”, “we”, “our”, “us”) is committed to protecting your privacy and maintaining transparency about how your data is collected and used. This Privacy Policy outlines the practices followed by Skrillpe concerning the collection, use, and safeguarding of your information when you access our website, mobile applications, or related services.

By using Skrillpe services, you agree to this Privacy Policy and applicable Google Play Developer Policies.

1. Information We Collect

A) Information You Provide

  • Personally Identifiable Information: Name, email, phone number, PAN, Aadhaar, date of birth, address, and identification documents.
  • Financial Information: Bank account details, transaction records, employment data.
  • Consent-Based Data: Location access, notifications, and personalized services.

B) Automatically Collected Information

  • Device Information: Device model, operating system, unique identifiers.
  • Log Information: IP address, browser type, session duration.
  • Usage Data: App interactions, crash logs, analytics (Firebase, Google Analytics).
  • Geolocation Data: Only with explicit user permission.

C) Cookies and Tracking Technologies

We use cookies and similar technologies to improve performance, personalize experience, and enable secure login.
Users may control cookies through browser or device settings.

2. Use of Information

  • To provide fintech services including AEPS, DMT, and related products
  • To comply with Google Play policies
  • To send alerts, SMS, or notifications (opt-out available)
  • For diagnostics, crash reporting, and service improvement
  • For legal and regulatory compliance

3. Sharing of Information

We share information only when necessary:

  • With service providers for payment processing and fraud detection
  • For legal compliance or government requests
  • With explicit user consent

We do not sell personal data.

4. Google Play Compliance

  • No sensitive data is collected without consent
  • User data is not misused for unrelated advertising
  • Clear disclosure of data practices is maintained

5. Security of Information

We implement encryption, secure authentication, and regular audits. However, absolute security cannot be guaranteed.

6. Marketing & Opt-Out

Users may opt out of promotional messages by emailing support@skrillpe.co.in.
Transactional alerts will still be delivered.

7. Third-Party Links

Skrillpe is not responsible for third-party privacy practices. Users should review external policies.

8. User Rights

  • Access or correction of personal data
  • Deletion requests via support@skrillpe.co.in
  • Requests processed within 10 business days

9. Children’s Privacy

Services are not intended for individuals under 18 years.

10. Grievance Redressal

For privacy-related grievances contact:

Grievance Officer
SKILLSKRILL INFO SOLUTIONS PRIVATE LIMITED
Salt Lake Electronics Complex, Stesalit Tower, GP Block, Sector V,
Bidhannagar, Kolkata, West Bengal – 700091
Email: support@skrillpe.co.in

Complaints will be resolved within 30 working days.

11. Jurisdiction

This Privacy Policy follows Indian laws and Google Play guidelines. Jurisdiction lies with Kolkata courts.

12. Updates

We may update this policy periodically. Changes will be posted on the website/app.

Contact Us

SKILLSKRILL INFO SOLUTIONS PRIVATE LIMITED
Corporate Office: Salt Lake Electronics Complex, Stesalit Tower, GP Block, Sector V,
Bidhannagar, Kolkata, West Bengal – 700091
Email: support@skrillpe.co.in
Helpline: +91-6292016656